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Dirty Dishes in New KitchenAid Dishwasher Look Unsanitary

On November 3, Landmark Construction installed a brand-new KitchenAid dishwasher for me: KitchenAid 23.875-Inch Built-In Dishwasher (Color: Black) ENERGY STAR Item #: 333418 | Model #: KUDS30IXBL

My old one had been damaged by a careless contractor who wanted me to replace my dishwasher with a cheap Whirlpool. I opted for a KitchenAid instead, because my old KitcheAid Whisper Quiet Superba had worked so well. I was directed to the lowest-priced KitchenAid instead of a Superba

Before I purchased the dishwasher from Lowes, I had read some very negative reviews about the dishwasher on the Lowes website, but the salesclerk at my local Lowes, assured me that her store had had no complaints or returns of this model. Since it was inexpensive and I was working with insurance to replace the Kitchen Aid Whisper Quite Superba, I went ahead and got the low-priced KitchenAid model to accommodate my insurance company and facilitate a quick replacement.

My first load of dishes came out with a mess of white crud on the inside and outside of my pots, pans and some dishes – thicker than a film but fairly easy to wipe off with my thumb. Even though my dishwasher said the dished were sanitized, they did not look very sanitary to me!

I called Lowes and told what my brand-new dishwasher was doing, and she explained that the detergent formulas had recently been changed and I would now have to buy special capsules to clean my dishes. Because I had a new box of detergent, I opted to try the special rinse that is supposed to help dishes come out clean. I bought a bottle, filled the compartment and ran another load with the same results — all my dark pots and pans, my see-through plastic containers, and some of my silverware had a layer of white crud on them, thicker than a film, but fairly easily wiped off with my thumb as seen in the video below.

I shot this video on January 2, 2012

I turned my water heater up from 120º to 140º and that didn’t help, so I tried some of the Cascade capsules designed especially to make up for what the government took out of the detergents with the same results – white gunk on all may pots, pans, plastics and silverware.

But more than that, the dishwasher is flimsy and it doesn’t have a good jet for the 2nd tray. I have to put the top tray back in its track almost every time I use it — and I have only used it about once a week since it was installed 2 months ago today. I wash many of my dishes by hand rather than load the dishwasher after every meal. I don’t overload my dishwasher. I am careful where and how I place things in it. I pre-rinse my dishes as soon as I am through using them. There is no good reason why my dishes come out dirty — which looks unsanitary — or why the top tray won’t stay in its track.  I have only used it maybe 8 times since I got it.

The dishes do not look clean, healthy or sanitary when I unload them from my new KitchenAid dishwasher. I am very disappointed in the poor quality of this machine.

Related:

Where Is the Landmark Construction (Nashville) Tile Guy?

Tile Update Dec. 23: More Problems with Tile

 

 

Thank you for reading and thank you for sharing the link to this skin care & beauty article with others. This article and any accompanying photos are not available to repost on websites, blogs, Facebook, or elsewhere.


 

 

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